Frequently Asked Questions
Everything you need to know about shopping with Sieral for your home.
What is the typical shipping timeframe for furniture and decor?
Most decor items ship within 3-5 business days. Larger furniture pieces require specialized handling and typically arrive within 7-14 business days depending on your location.
Do you offer international shipping?
Currently, Sieral ships exclusively within the continental United States and Canada to ensure the safety and integrity of our home goods during transit.
What is your return policy for home textiles and accessories?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please note that custom-made or final sale items are non-returnable.
How can I track the status of my order?
Once your order is processed, you will receive an email with a tracking number and a link to our logistics partner's portal to monitor your delivery in real-time.
What payment methods do you accept?
Sieral accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger home investments.
Are Sieral products covered by a warranty?
Yes, all our furniture pieces come with a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.